In Part 1 of this series, I outlined the basics of the EQ test, introduced the definition of cognitive empathy assumed by the authors of the test, and critiqued the statements on the EQ that speak to how well the respondent can read nonverbal cues. In this post, I will talk about the problematic nature of the statements that measure perspective taking.
Statements that measure being able to see things from the perspective of another
Following are the 12 statements on the EQ test that primarily speak to perspective taking:
4. I find it difficult to explain to others things that I understand easily, when they don’t understand it first time.
11. It doesn’t bother me too much if I am late meeting a friend.
15. In a conversation, I tend to focus on my own thoughts rather than on what my listener might be thinking.
21. It is hard for me to see why some things upset people so much.
22. I find it easy to put myself in somebody else’s shoes.
25. I am good at predicting how someone will feel.
27. If I say something that someone else is offended by, I think that that’s their problem, not mine.
29. I can’t always see why someone should have felt offended by a remark.
36. Other people tell me I am good at understanding how they are feeling and what they are thinking.
48. Other people often say that I am insensitive, though I don’t always see why.
49. If I see a stranger in a group, I think that it is up to them to make an effort to join in.
60. I can usually appreciate the other person’s viewpoint, even if I don’t agree with it.
These statements measure the respondent’s ability to put himself or herself in someone else’s shoes. Statement 22 asks the question explicitly, but the idea that one can or should be able to walk in another person’s shoes underlies all the other statements in this category.
The difficulties of perspective-taking for both autistics and non-autistics
The ability to put oneself in another person’s shoes means being able to imagine the thoughts and feelings of the other person; to paraphrase Baron-Cohen and Wheelwright, it is rests on the ability to set aside one’s own perspective, to naturally imagine the sorts of responses a person might have to any given situation, and to make an intuitive judgment as to the content of the person’s mental state. In other words, being able to put oneself in another person’s shoes rests on having a proper ToM about the other person — to be able to reflect on the contents of another person’s mind, and to identify with the mental state of the other person as though it were one’s own.
This definition of ToM rests on the assumption that the people involved in an interaction experience the world in similar ways. After all, if you have never had a particular experience, you certainly don’t know what it feels like or how you would react; and if you experience emotion, cognition, and sensory stimuli in certain ways, you won’t be able to intuitively understand a person whose experience is wholly different. You might try to imagine what you would feel in a similar position, but all you would be doing is projecting yourself, from your own experience, into the experience of someone whose life and mode of perception are quite different.
Autistic people bear the brunt of this sort of projection all the time. For example, I have had people read my lack of eye contact as evidence that I am not listening to what they are saying, and that I am not interested in them. For non-autistic people, in non-autistic social situations, avoiding eye contact is, indeed, a sign of rudeness and lack of interest, rather than a physical necessity. And so, they assume that the reason I am not making eye contact is the same as the reason that they would not make eye contact.
In doing so, they are utterly failing to take my perspective. My reasons for avoiding eye contact are the polar opposite of theirs. For me, avoiding eye contact is, indeed, a physical necessity. I generally have to avoid eye contact in order to be able to process and understand what a person is saying. My auditory processing difficulties mean that I have to devote most of my energy to decoding and keeping up with speech, and I simply can’t afford to indulge myself in other forms of sensory processing; if I do, I will lose the meaning of what is being said. If I look in the person’s eyes, I am so distracted by the power of the soul that comes through them, by the emotion coming off the person’s face, and by the sheer intensity of my visual experience, that I cannot attend to the person’s words properly. So, when I am interested in what a person is saying, and when I feel moved to respond in an empathic way, I will look away from the person’s eyes and find something neutral and static to occupy my sight. My lack of eye contact is a sign that, in fact, the person has my undivided attention.
I have never once experienced having a non-autistic person intuitively take my perspective at these moments. I always have to explain my perspective with words.
On the whole, it’s very common for both non-autistic people and autistic people to believe, at some point, that everyone experiences the world in similar ways, and to assume that they therefore understand the perspective of another person. For example, I used to believe that everyone experienced sound as I do — loudly and with almost no filtering. I accounted for the fact that most people could converse in rooms with loud music — without getting irritable and exhausted — by telling myself that they simply had greater discipline, willpower, and maturity than I did. A false belief? Certainly. But such false beliefs also run in the opposite direction. In the same situations, no one understood that I experienced sound differently than they did. Based on that assumption, they were unable to see my perspective and respond to it appropriately. In fact, they often treated me as though I were being anti-social and not making a sufficient effort to enjoy myself.
Present research on autism and empathy is shot through with these failures in perspective taking. One such failure is the false belief that autistic people withdraw from social situations because we’re not interested in other people. Certainly, this may be true for some, but there are a number of other reasons that we withdraw — overstimulation, sensory overload, difficulty parsing spoken language in real-time, hyper-empathic awareness, exclusion, bullying, and so forth. And yet, non-autistic people often make the assumption that you enter a social situation because you’re interested in other people, and that you therefore withdraw from a social situation because you’re not. They then project that false belief onto us, and make the assumption that we withdraw from these situations for the same reasons they do. They’re unable to see life from the perspective of our experience of the world.
It’s also quite common for people to believe that a specific idea that is obvious to them is obvious to everyone else. For example, when I was teaching freshman English, I had to constantly remind some of my students to back up their opinions with supporting arguments. In response, they often said to me, “But it’s so obvious! Why do I have to explain it?” They had difficulty imagining that others could see the same issue in different terms. Frankly, I don’t see how autistic people could be total strangers to the idea that other people have perspectives different from our own; after all, the first time we are misunderstood, or told off, or bullied, or abused, or excluded, or dismissed, it becomes obvious that other people are coming from a wildly different place.
Biases in the perspective-taking statements of the EQ test
On the EQ test, what is the profile of the person whose perspective the respondent is asked to take? As in the section on nonverbal cues, it is assumed that the person observed is non-autistic and that the respondent should be able to take the perspective of the non-autistic person. A failure to do so contributes to a low empathy score. Of course, the test does not measure whether the respondent can take the perspective of an autistic person, nor does it assume that such a failure is a problem of empathy.
Take, for example, statement 36, “Other people tell me I am good at understanding how they are feeling and what they are thinking.” Who are these “other people”? They are, of course, the non-autistic majority. So, if you are in the non-autistic majority, it is far more likely that you are going to have other people tell you that you are good at understanding how they are feeling and thinking, because you share similar experiences and internal processes, and because there are simply more of you. On both counts, the odds that you are going to get it right increase significantly. And you will earn a higher empathy score as a result.
It is highly unusual for non-autistic people to tell autistic people that we are good at understanding how people are feeling and what they are thinking, which means that, regarding the statement at hand, an autistic person will earn a lower empathy score. Contrary to popular opinion, this state of affairs often does not derive from the failure of an autistic person to consider the perspective of someone else, but from projecting, as non-autistic people also do, from our own experiences. For example, I spent much of my life thinking that I understood how the majority experienced the world and trying to imagine all the different things that people might think, feel, and need. Based on my understanding, I went out of my way in my daily life to act with care and concern for other people, but was often told that I was getting it wrong — that they did not experience the situation as I did, and that they did not need what I thought they did. I was able to intuitively sense their emotions, but it grieved me that I was missing a sense of their perspective.
But now I understand. I was projecting how I operate, how I experience the world, and what I need onto people whose mode of processing is fundamentally different from mine, who experience the sensory and emotional worlds less acutely than I do, and who therefore have needs very different from my own. I tried to “do unto others as you would have them do unto you,” but it didn’t work — for the simple reason that, based on the ways in which I process information and experience my environment, what I need people to do for me is often the polar opposite of what they need me to do for them, under the very same conditions.
Before you suggest that I’ve just proven that autistic people lack empathy because we don’t intuitively understand the perspectives of “normal” people, let me point out two things:
a) Most “normal” people don’t intuitively understand the perspectives of autistic people, either. If they did, autism professionals wouldn’t need to run autism research projects, create EQ tests, speak at autism conferences, develop autism degree programs, or write books about autism, all in an effort to understand us and explain us to the non-autistic population.
b) Many autistic people work very hard to observe, to listen, to ask questions, and to understand the ways in which non-autistic people operate. Very few of us have consistently been the recipients of the same hard work from non-autistic people — which is the reason that, when I find a non-autistic person who wants to hear and understand my perspective, it’s a balm to my soul.
Underlying all the statements about perspective taking are a series of unequal assumptions. It is expected that “normal” folks should not be expected to easily understand autistic folks; this inability to intuitively “tune into” our perspectives, thoughts, and feelings is simply considered natural, and not evidence of an empathic failure. But the same rules do not apply to autistic people. It is expected that autistic folks should be able to easily understand “normal” folk. Our inability to intuitively “tune into” their perspectives, thoughts, and feelings is considered unnatural — evidence not simply of an empathic failure, but of a condition defined by empathic failure.
You’ll excuse me if this double standard does not sit well with me.
An example of the double standard is apparent in the following interchange between Karla McLaren and Professor Baron-Cohen that took place in a Q&A session sponsored by the Center for Building a Culture of Empathy and Compassion. Karla asked:
I have a question about the hypothesis that people on the Autism Spectrum lack empathy. I went into a job supporting college-aged Spectrum students, and I read everything I could get my hands on — most of which follows your hypothesis about low empathy and incomplete or missing theory of mind. From all these books, I thought I knew the kind of people I’d meet, but I didn’t see a lack of empathy — rather, I saw people who were often overwhelmed by incoming stimuli and who had a very hard time organizing and understanding emotional cues. I’ve since worked with many Spectrum people, and I really think the theory is leading the data-gathering.
Is it possible that people on the autism spectrum actually have a normal range of capacity for empathy, but are often overwhelmed and unable to organize incoming emotional and social stimuli ?
What I saw was that labeling Autism Spectrum people as unempathic obscures deeper inquiry. Sadly, that label also helps people treat Spectrum folks as aliens. The lack of understanding I saw “neurotypicals” show for Spectrum people made me ask: “Just who is the unempathic person here?”
Here, in part, is Professor Baron-Cohen’s response (I’ll be considering the rest of his response in Part 3):
You make an excellent point that empathy is a two-way street. So-called “neurotypicals” need to make an effort to understand what the world must be like for people on the autistic spectrum, and how to make people with autism spectrum conditions feel valued.
I find this statement to be quite interesting. There is absolutely no assumption that non-autistic people should be able to intuitively understand autistic folk. None at all. In order to come to an understanding about us, they “need to make an effort;” in fact, they are urged to do so. How exactly is making that effort any different from the ways in which autistic people must come to an understanding of non-autistics?
It’s not different in the least.
While Baron-Cohen acknowledges the need for greater emotional empathy and intellectual understanding on the part of the majority, he does not define the need of the majority to consciously and analytically understand our perspective — “what the world must be like for people on the autism spectrum” — as a failure of cognitive empathy. He simply assumes that it is natural that non-autistics would not naturally understand “what the world must be like” for us. The difficulty that “normal” people have in intuitively setting aside their own perspectives in favor of autistic perspectives, in intuitively understanding the sorts of responses an autistic person might have to any given situation, and in intuitively making a judgment as to the content of the autistic person’s mental state, is simply a given. After all, how could people possibly be expected to understand autism without the experts doing years of research and explaining it to them?
When autistic people lack the ability to intuitively understand what the world must be like for non-autistic people, it is a sign that we have a low-empathy condition. When non-autistic people lack this same ability regarding autistics, it is considered natural. It is on this double standard that the entire test rests.
Next: In Part 3, I will turn to the issue of emotional empathyl.
© 2011 by Rachel Cohen-Rottenberg





Excellent, Rachel! I couldn’t agree more, about that ‘double standard’ – one rule for them, another for us. It permeates just about all of the ‘professional’ literature, and also the ‘average’ person’s attitude towards us. They tend to assume that their way is ‘the norm’, and we should aspire to it, accomodate to it, look up to it, want to be it… after all, ain’t they ‘normal’? Sigh. It has a lot to do, i feel, with the persistent ‘pathologizing’ of autism – whatever we do that’s different from ‘normal’, is by definition ‘wrong’, and thus we are seen as ‘broken’ and needing to be ‘fixed’. It gets tiresome, and some i know are getting beyond tired with it, and into angry.
What jumps out at me about the double standard is that the failure of non-autistic people to understand our feelings and perspectives is, by the Baron-Cohen’s definition, a failure of cognitive empathy. As long as he defines “cognitive empathy” to entail being able to naturally tune into someone else’s state of mind, then any failure to do so should fall under that heading. And, given that these failures are so common among the majority, and given that they lead to all kinds of very bad outcomes for autistic people, we should call them what they are. After all, a wholesale failure to understand the perspective of an autistic person has an impact that’s potentially much more damaging than not realizing that you’re being rude in a social situation.
Hi Rachel,
I hadn’t thought about bias in this particular test before I read your critique. So I read the original paper (I always like to go back to the original sources where possible) to confirm the purpose of the EQ test.
That the EQ test succeeds in showing a difference between neurotypical people and those with AS/HFA is not surprising given that it was designed to focus on a cognitive aspect, empathy, that both groups appear anecdotally to experience in different ways.
The problem I have with the paper’s conclusion is that it I wonder whether the correlation between AS/HFA and low EQ scores may be a result of issues with social interaction rather than “impairment in empathy” per se. I would be interested in seeing this explored further.
Yes, I think that’s much of the problem with a test that measures empathy according to how well you do in social situations. Just because we have difficulties navigating the social world — difficulties due to overload, processing delays, marginalization, and so on — does not mean that we lack empathy. I have to go to the grocery store with earplugs in and concentrate on the task at hand so that I can do my shopping without coming home exhausted; as a result, I do not spend time in the store chatting it up with people and hearing about what is going on with them. It’s not that I don’t care; I’d love to be able to chat it up in a public space. But I’m not physically able to. If a physical inability to interact like an able-bodied person in a conventional social setting is pegged as a lack of empathy, then an awful lot of other disabled people run the risk of getting tarred by the same brush.
I’m with Kiwipen.
Also, one or two paragraphs made me cry a bit with recognition of my intense frustration in just these situations. Unfortunately, I’m also painfully aware that I’m a cork bobbing in the sea of popular opinion.
Still, anything that might the increase the awareness of a human being is to be applauded. Consider this clapping, Rachel
Thanks, Ben. I know what you mean about being a cork bobbing in the sea of popular opinion. I do what I do because it’s right, and because doing the right thing only adds to the store of goodness in the world.
“15. In a conversation, I tend to focus on my own thoughts rather than on what my listener might be thinking.”
*twitch*
Look, I can think about what I want to say and look for an opening, or I can shut up. If you just want to talk at someone, that’s one thing–if you want to have a conversation though, I have to withdraw a little just to participate.
“49. If I see a stranger in a group, I think that it is up to them to make an effort to join in.”
*twitchtwitchtwitch*
I’ll refer you to my comment on the previous post, and add that I’m naturally quite shy. This. Doesn’t. Work. For. Me.
That line about focusing on one’s own thoughts really got to me, too. I do focus on my own thoughts in a conversation, not because I’m self-centered, but because I tend to have a very poor working memory for verbal speech, especially in situations in which I have to work hard just to decode the other person’s words. I have to work so hard just to keep up with a conversation that I’m apt, in the midst of all that hard work, to forget what I want to say. Focusing on my thoughts doesn’t mean I’m not hearing the other person; in fact, I focus on my thoughts *so that* I can come up with a meaningful response to the other person.
Most people don’t have the cognitive empathy to understand that.
Regarding the other statement, I *will* try to involve a stranger in a group in a conversation, but only in the right environment. If there is competing sound, and there is no way to move the conversation into a quiet environment, I won’t attempt it, because I know that I’m not going to be able to decode what the person is saying, and that the conversation will not be terribly satisfying to either of us. To say I don’t have empathy in that situation is to miss the point completely.
Yeah, I’m working too hard to understand the actual meaning of what somebody is actually saying in most conversations…or when trying to have a conversation in a public place with ambient noise, to even pick up all of their words at all. Lots of energy that leaves for puzzling out what they’re feeling, whether or not it’s relevant to the conversation we’re having.
As an aside, the link for “Part 1″ doesn’t work. Remove the “..” from it, and it’ll work fine.
Thank you, codeman38. Don’t know why the link broke, but it’s fixed now.
This is one of the best critiques I’ve ever read about the supposed lack of empathy in autistic people. I concur that there are so many double standards applied to us.
It becomes especially apparent when we are victims of bullying by NTs. If we report it, we’re told we’re either over-reacting or deserve it. If we fight back, we get punished for being aggressive, even though the NT bullies were being more aggressive toward us. So where is that supposed NT capacity for empathy, again?
Thanks, Nirrti. It’s always hard for me to believe that we get pegged with a lack of empathy, when most people who do violence are not autistic.
I sometimes have problems following conversations, but I attribute that to my ADD, not my Aspergers, but it could be from both. It doesn’t mean I lack empathy. I just get distracted easily.
Also, I still don’t understand why researchers such as SBC don’t actually interview autistics to ask them how they perceive. It shows a lack of empathy on their part.
It certainly does.
There’s a terrible vicious cycle going on here. The tests and observations by non-autistic people “prove” we lack empathy, so we can’t be trusted to describe our own empathy, because after all, if you don’t have any empathy, how would you know what it looks like?
It’s rather the way that people of color living in poverty were treated in the days when IQ tests measured things like whether you know that a cup and saucer go to together, or whether a vest is part of three-piece suit. People kept trying to assert their intelligence, and the response was always along the lines of, “Well, the tests show you’re unintelligent, so you’re not a trustworthy observer.”
You think people would have learned to knock this stuff off by now.
I’ve been frequently told I have “no empathy” (I think they meant not none at all but very little). In a way, that is correct. “Someone” or “some person” is no one I will EVER be able to be empathic about. I also mostly can’t have empathy for people I don’t have any connection to.
Reading this post and considering what I wrote above, I think now that I was supposed to respond as if I was being asked about real people even though they were not asking about real people. Oops. Maybe those testing for empathy in literal-minded autistic people ought to take into account better just how that all works.
Wow, Ari, that is really interesting. I’ll talk more about this in my concluding post, but much of my difficulty in taking the test is that the questions are non-contextual. I tend to work from detail up to the bigger picture, so being asked general questions always makes me go to all the various permutations of of my experience, and I find it difficult, if not impossible, to average out all of my various and complex experiences into a generalized picture. When I read most of the statements on the EQ test, my mind immediately goes to questions under the headings of, “In what circumstance? Who is in the situation? What’s the environment like?” and so on. Each possible scenario rolls through my mind with a lot of physical and emotional detail. But of course, the test isn’t suited to people whose minds go to detail like that.
Okay, so, I’ve been trying to put this together for the past few days, and I hope I’m communicating what I want to communicate:
I am aware of other people’s emotions and often feel them (sometimes invasively so, to the point I might shut down or leave to get away from them).
I don’t always know how to respond to those emotions. I have to fall back on social scripts. Like, “Okay, my mother is crying. I just heard my stepfather has an illness, so it’s probably because of that. Should I give her a hug? I probably should.” And with a lot of things, I don’t really feel anything.
There’s some kind of difference in how I process these things from what other people do, in that I get things wrong often enough. It’s not for lack of compassion for other people but for lack of always knowing when and how to extend that compassion.
Part of it is I pick up on what people expect socially by observation and explicit explanation/learning. But I don’t have a sense of what people are thinking and thus it’s hard for me to predict how people will react. I have related stories that I intended to use to describe a particular facet of oppression, for example, and received outpourings of sympathy. I didn’t expect those reactions, since I was just trying to explain.
Or I have a possibly bad habit of sympathizing with people by finding a similar experience to connect to theirs – and if I explain it, it’s often taken as I’m looking for sympathy myself, when I am in fact not – I just forget that people don’t need my full thought processes and explanations to understand that I am genuinely sympathetic.
I totally agree with you that this is framed very badly by researchers and professionals. I was pretty surprised when my therapist told me that [i]she[/i] had trouble reading [i]me[/i], because she was taking responsibility for her inability to interpret my nonverbal cues or lack thereof rather than saying that I wasn’t able to properly broadcast cues that she could interpret.
As a contrast, some friends of my housemates a few years ago had a nonverbal autistic child who took to me fairly quickly, and we got along fairly well (apparently, he had never reacted to anyone else like this before, too). We had something going on that I don’t usually have with other people.
So I’m not really sure what I’m saying here – I do agree it would be so much better if the fact that we process and interact differently from NTs was accepted rather than treated as “missing social modules” or “lacking theory of mind” or “lacking empathy” or describing us as lacking some essential humanity.
And my experiences with transition and being trans, I’ve found that many – probably most – cis people are unable to empathize with the need to transition. Because they don’t want or need such a thing, they are unable to imagine why someone else [i]would[/i] need it. Similar lack of willingness to see another’s perspective comes across with other kinds of oppressive viewpoints (racism, sexism, homophobia, etc) viewing the “other” as different and in some ways incomprehensible, or at least doing something wrong in a way that must be “corrected.”
So, definitely agree that people have trouble empathizing with others who are different in some perceived or actual way. Differences often eclipse similarities pretty thoroughly, to the point that being trans or gay or lesbian etc. is seen as completely unrelatable by the dominant perspective.
I hope all of this made sense.
Lisa, you make complete, eloquent, beautiful sense!
What you say about the majority treating people as “other” is right on the mark. All othering, to my mind, is symptomatic of not just a lack of empathy, but of a full-scale refusal to imagine that the other person’s perspective is valid and worthy of respect. Given how much casting people in the role of “other” goes on, it’s absurd for anyone to say that autistic people lack empathy and perspective taking in a way that “normal” people don’t.
I am mortified that I used ubbcode instead of html in that comment.
I do think there is something going on – I don’t usually perceive other people as having thoughts of their own unless I stop and think about it, and where NTs are able to look at pictures or videos and describe them with social elements, I have to really work at coming up with social elements in my own descriptions.
I think that NTs assign thoughts to other people although I do not think that this implies any tendency toward accuracy.
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