Are you sick of the “I’ve just been so terribly busy!” excuse for rudeness? Do you have the uncomfortable feeling that it’s just another form of rudeness? You’re not alone.
Yesterday, I felt like I was up to my eyeballs in this kind of discourtesy. Two situations came together at just the same moment. Both scenarios involved, I kid you not, offers that I made to help others in the community. For free. Yes. For free. Just because it seemed like a good thing to do.
In the first case, I’ve been asking to help out at a place in town since February. Every couple of months, I send the guy in charge an email, reminding him that I’m available to help–for free–and I inevitably get a response along the lines of “I’m just so terribly overextended, and I’ll get back to you soon” and then, I hear nothing. Two months later, I write another email, asking why I’m being ignored and restating my interest in helping out with my highly paid professional skills–for free–and I get much the same response. Sometimes, he throws in, “You know, I’m ignoring a lot of other people too, so don’t take it personally.” It makes me feels so much better to know that other people are being treated equally rudely, don’t you know? And did I mention that I’m trying to help the guy from being overextended by offering my skills? For free? Yes, I am.
The second case involves an individual I was going to do some work for—again, for free. I’ve emailed three times, offering my help. The first time, the other person said, “Email me again in three weeks.” I did. Twice. When I finally said, “You know, if you’ve changed your mind, you can just tell me,” I got back an explanation of how the person was just so terribly busy, and my email just got left on the back burner, because their kid is applying to college, and everything is so hectic, and so on, and so forth, and could I come over on Thursdays? Wha-hah? Did I mention that I spent last weekend providing support and comfort to my own daughter as she worked on her college application essays? And that I still managed to find the time to actually be courteous to people who asked me things? And that even when I was working full-time and homeschooling, I kept track of who needed a response and made sure that no one got left behind? I did.
And do you know why I did? It’s simple: because I was raised that way.
My parents taught me that if someone offers to help with something, or wants to get together, or asks you a sincere question, you get back to the person in a timely manner. My grandfather’s immigrant parents raised twelve kids in a tenement, so they were a little busy and stressed out, you know? And yet, they weren’t too busy and too stressed out to instill this teaching in their children. My grandfather passed this teaching to my mother, who was in agreement on the whole concept with my father, and they passed it on to me. As you know, my parents were about four or five cans short of a six-pack, and yet, even they understood the concept of consideration for the time and the feelings of others.
When I was a kid, I learned all the social rules. I observed them, I listened to people talk about them, and I followed them. And then, at some point, when I was focusing on something even more fascinating, all the rules changed and no one sent me the memo. These days, as far as I can tell, the rule is that you can disregard the value of someone’s skills, time, feelings, and goodness of heart just because you’re busy. It’s the all-purpose explanation. Surely, you understand?
This weekend, I really thought I must be nuts. I felt like the only person left on the planet who even uses words like “rudeness” and “courtesy” in a complete sentence anymore, and the only human who considers them to be something more than the ancient relics of a bygone civilization. I started wondering who was upside down—me, or the world?
So I said to my husband, “Am I nuts?”
And my husband said, “No, honey. You’re not nuts. The world has gone crazy.”
I told the story to a friend on the spectrum this afternoon, and she had the same response. She just couldn’t understand the idea of leaving someone hanging for months on end without an update or an explanation. Neither can I.
I’m old-fashioned, I know. And I suppose that there are people out there who will pathologize my desire for courtesy as a symptom of being neurotically attached to rules and consistency. Well, guess what? That’s how civilization goes on, people. Rules and consistency. Otherwise, you have chaos. You have callousness. You have gross insensitivity to the feelings of others. You have bullying. You have the survival of the fittest.
You have the world we live in.
© 2010 by Rachel Cohen-Rottenberg



